FAQ's

Novoflö is engineered for people who care about water purity, skin health, and real performance — not gimmicks. While many filters use decorative fillers like “ceramic balls” or “vitamin beads” with limited filtering power, Novoflö focuses on proven, certified, high-performance filtration media. 

And unlike many brands that operate in unverified factories, Novoflö is manufactured in a facility holding: 

• CE certification 
• SGS compliance 
• ISO 9001 Quality Management 

This combination of certification, engineering, and transparency places Novoflö in a class of its own. 

During a warm shower, water becomes aerosolized — meaning contaminants can be absorbed through skin or inhaled. Depending on your region and piping system, unfiltered water may contain traces of: 

• Chlorine 
• Heavy metals such as lead, nickel, and mercury 
• Rust & iron sediments 
• Microplastics 
• Agricultural runoff (nitrates, pesticides) 
• Pipe-related contaminants 
• Residual disinfectants 
• Organic impurities 

Novoflö is engineered to reduce these irritants, giving you cleaner water that’s gentler on your skin, hair, and overall wellbeing. 

Unlike filters packed with non-functional layers for marketing purposes, Novoflö’s filtration system is intentionally minimal, precise, and scientifically effective. 

Inside every Novoflö filter: 

1. Stainless Steel Mesh (Layer 1) Captures rust, grit, and large sediments entering from the pipes. 

2. PP Microfiltration (Layer 2) Filters fine particles and protects the media inside. 

3. KDF-55 (NSF Certified) Reduces chlorine, heavy metals, and microbial contaminants using redox reactions — highly effective in hot water. 

4. Calcium Sulphate  Extremely efficient chlorine reduction at high temperatures. 

5. PP Microfiltration (Layer 3) Final polish for fine impurities. 

6. Stainless Steel Mesh (Layer 4) Ensures maximum flow and keeps all media firmly contained. 

No fillers. No dyes. No “magic beads.” Just pure, premium, scientifically validated filtration. 

Cleaner water means noticeable improvements in: 

Skin: 

• Softer, more hydrated feel 
• Reduced irritation from chlorine 
• Better comfort for sensitive, reactive, or dry skin 

Hair: 

• Less dryness and frizz 
• Better shine and smoothness 
• Improved manageability 

Wellbeing: 

• Cleaner aerosolized water for your lungs 
• A more refreshing, healthier daily shower 
• Your shower isn’t just external — the warm steam you inhale and the water absorbed through your skin can introduce chlorine and other contaminants into your body. Over time, constant exposure means your liver and detoxification systems must work harder every single day to process these chemicals. By reducing these harmful substances at the source, Novoflö helps lower your daily toxic burden, giving your body a cleaner, healthier baseline and reducing the cumulative stress on your system. 

• 3 months for families 
• 4–6 months for individuals 

Lifespan depends on water quality and shower frequency. Your filter is engineered to maintain stable pressure and performance throughout its lifespan. 

No. The dual-mesh + PP flow-optimized design ensures strong, consistent water pressure while filtering. 

In many cases, pressure improves due to cleared sediments. 

Yes. Novoflö removes harsh irritants that commonly affect infants and sensitive skin.It contains no fragrances, chemicals, or additives— only certified filtration media.

Novoflö fits any shower with a standard ½ inch connection, which is the global standard. Installation takes under 60 seconds and requires no tools. 

If your shower arm is too close to the wall, we provide an optional angled adapter for easier fitting. 

Our support team is available by live chat to help you step-by-step. 

You may need an adapter if: 

• Your shower arm is very close to the wall 
• You have limited clearance for the filter housing 

Check the distance between your shower arm and the wall. If it’s less than 32mm, an adapter is recommended. 

If unsure, send us a photo — we’ll assist instantly. 

We stand behind every product. 

Filter Shell (Housing): 

• Covered by a 1-year limited warranty 
• Activated after you scan the QR code inside the box and complete registration 

Filter Cartridges: 

• Designed for optimal performance for up to 4 months 
• Not covered under warranty (as they are consumable items) 

Our warranty covers manufacturing defects, leaks, or issues with the housing. Our support team is always available for quick replacements when eligible. 

Yes. We ship worldwide with express delivery available in: 

• Middle East 
• Europe 
• GCC 
• North Africa 

Those filters often rely on: 

• Vitamin beads that dissolve quickly 
• Ceramic balls with minimal filtering capability 
• Decorative layers that don’t meaningfully reduce chlorine or metals 

Novoflö uses only NSF-certified, scientifically proven media designed for real filtration — not marketing.